If you would like to make a return, take a look at our policies below. We want to make sure you’re pleased with your purchase. If there’s anything we can do to improve your experience, please get in touch with us at 3dthingsinfotech@gmail.com.

Return Policy
We’ll accept return requests for items that are unopened, unused, and with the original tags still intact. If applicable, the product(s) must be in its original packaging in the same condition it was received.

We do not accept returns for perishable items, intimate items, gift cards, downloadable products, and 3D-printed items.

If you wish to return your item, we must receive your request within two days of the date you received your item.

Refunds
Once we receive your returned item, our team will review your request and inspect the item. Then, we will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.

If approved, the money will be refunded to your original payment method within two weeks. However, all payment companies differ in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

Exchanges
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email 3dthingsinfotech@gmail.com within two days of receiving your product to begin the process.

Return Shipping
After you’ve submitted a return request to <support email address>, we will send you a PDF of a return shipping label. Please print it out and affix it to your package.

You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.